Reference checks verify information shared throughout the recruiting process and help ensure a quality hire. By tapping into insight from people who know a (prospective) new teammate well, they can also help us bring a new teammate up to speed as quickly as possible.
Ideally we'll speak with past colleagues who've managed and worked with the candidate. For entry-level positions, classmates and character references may be able to provide reasonable confidence around the candidate's future performance.
Here's how it typically plays out.
Preface
We're excited about bringing [candidate] aboard as a [role], and [they] provided you as a reference. Thanks for being willing to spend a few minutes speaking with us.
Fact-finding questions
- Could you describe [candidate's] role while working with you (company, title, dates)?
- What was your role (or reporting relationship) at the time?
- How long did you work together?
Performance questions
- How did [candidate] grow during your time working together?
- What motivates [candidate]?
- Could you give me an example of a time where [candidate] surprised you?
- If you were giving feedback to [candidate], what would you identify as [their] biggest opportunities for growth?
- Could you describe a conflict or disagreement you had with [candidate]? How was it resolved?
Wrapping up
- Could you share why [candidate] left the position?
- Would you work together again, given the opportunity?